THE VIEWS EXPRESSED ON THIS PAGE ARE MY OWN.. THERE HAS BEEN NO INPUT AT ALL FROM ANYONE
WORKING FOR ANY TEAMSTERS LOCAL UNION OR THE I.B.T. INTERNATIONAL ....
ROB CAREY
AT THE LAST CONTRACT NEGOTIATION, WE
AGREED TO LET THE COMPANY
"TRANSFER CALLS TO CANADA ANYTIME IT DEEMS NECESSARY FOR CUSTOMER SERVICE REASONS"
I
AGREED TO THIS, BECAUSE IN EXCHANGE FOR THIS
"GIVE BACK"
TO THE COMPANY, THE U.S. RESERVATION OFFICE GOT A GUARANTEE ON MINIMUM
STAFF LEVELS.
"AIR CANADA WILL MAINTAIN
THE STAFFING LEVEL AT THE U.S. RESERVATIONS OFFICE AT A MINIMUM LEVEL OF 217 EMPLOYEES"
THE
ONLY TIME AIR CANADA WOULD TRANSFER CALLS FROM TAMPA RES. TO CANADA WAS WHEN...
"TAMPA RES. WAS BUSY AND THE RES.
OFFICES IN CANADA WERE NOT".
( THIS WAS GUARANTEED TO ME BY THE MANAGER, LABOUR RELATIONS FOR AIR CANADA ).
HAVING BEEN INVOLVED IN MANY CONTRACT NEGOTIATIONS WITH AIR CANADA
(ON THE I.B.T. SIDE ...
OF COURSE) ...
I HAVE LEARNED THAT THE COMPANY...
WITH A VERBAL AGREEMENT AND A HANDSHAKE HAS LIVED UP TO
THE "INTENT" OF THE NEGOTIATED PROVISIONS OF THE CONTRACT.
UNFORTUNATELY
AS WE ARE NOW MID-WAY THROUGH
THE THIRD YEAR OF THE CURRENT CONTRACT...
I HAVE COME TO THE CONCLUSION THAT THE COMPANY HAS
NO INTENT
ON LIVING UP TO THEIR END OF THE COLLECTIVE BARGAINING AGREEMENT.